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RBI device-locking rules for loan recovery in India, highlighting compliance requirements for NBFCs and banks, borrower protections, eligibility checks, and system readiness ahead of January 2027.
October 16, 2026

RBI’s device-locking rules for loan recovery: what NBFCs and banks must build before January 2027

  • Collections & Recovery
9 min. read
Illustration highlighting model serving at decision latency, showing how feature retrieval, network transit, model computation, and post-processing affect whether AI models can deliver predictions fast enough for real-time decisions.
October 16, 2026

Model Serving at Decision Latency: The Layer That Decides If a Model Is Fast Enough

  • Collections & Recovery
8 min. read
Illustration highlighting MLOps services for financial institutions, focusing on post-deployment model monitoring, performance reporting, ongoing maintenance, and reliability.
October 16, 2026

MLOps Services for Financial Institutions: The Work That Starts After Deployment

  • Collections & Recovery
8 min. read
A smooth liquid in iTuring brand colors going through a circular ring highlighting that breaking through and understanding something requires basic intelligence
October 15, 2026

AI Cannot Cure Natural Stupidity

  • Collections & Recovery
6 min. read
A crystal ball with a winding road inside it depicting that the path ahead for Banks only lies with predictive intelligence
October 15, 2026

LLMs and Agents are Not Enough

  • Collections & Recovery
7 min. read
Cover image for a guide to evaluating debt collections software in India, featuring stacked currency notes and coins to represent loan recovery and collections management.
October 9, 2026

Debt Collections Software in India: What NBFCs Should Evaluate Before Buying

  • AI Governance, Collections & Recovery
5 min. read
illustrating RBI’s device-locking rule for NBFCs, featuring an open certification case and documents representing OEM certification requirements.
October 9, 2026

The OEM Certification Requirement Inside RBI’s Device-Locking Rule

  • Collections & Recovery, Regulatory Compliance
7 min. read
Transparent chess knight on a glass chessboard under blue lighting, symbolising strategy, oversight, and accountability in recovery agency management.
October 9, 2026

The 7-day rule: why your recovery agency list can’t sit static on your website

  • Collections & Recovery, Regulatory Compliance
6 min. read
A transparent umbrella sheltering a telephone and document in heavy rain, symbolising protection, responsible borrower communication, and compliance with recovery call requirements.
October 9, 2026

The RBI Fair Practices Code and what it actually requires from NBFC collections teams

  • Collections & Recovery, Regulatory Compliance
7 min. read
Cover image illustrating RBI compliance risks in NBFC recovery calls, highlighting call recording requirements, borrower communication practices, and regulatory expectations for compliant debt collection.
October 9, 2026

Why recovery calls are the next RBI compliance flashpoint for NBFCs

  • Collections & Recovery, Regulatory Compliance
5 min. read
Tarika Bhutani

Senior Director – Sales and Marketing Operations

Tarika is a market development leader driving global growth through strategic partnerships and go-to-market initiatives.

 

She focuses on expanding enterprise adoption of AI solutions across international markets, working closely with partners and clients to enable data-driven transformation.

 

Her work centres on scaling enterprise AI through partner-led growth and direct customer engagement, supporting organisations in implementing impactful, data-driven solutions worldwide.

Vipin Johnson

Vice President – Customer Acquisition

Description Goes Here

Rajnish Ranjan

Vice President, Head – Data Science

Rajnish brings over two decades of experience leading data-driven transformation across Fortune 500 organisations.

 

His career spans senior roles at HSBC, Zafin, Cisco, TCS, Nielsen, iQuanti, Symphony, Supervalu, and Harman, delivering measurable cost savings, operational efficiencies, and revenue growth.

 

With experience across banking, retail, telecom, pharma, CPG, and digital marketing, he leads cross-functional teams at iTuring.ai to deliver advanced analytics, machine learning, and AI solutions.

Aishwarya Hegde

VP Operations & Content Head

Aishwarya has been instrumental in building iTuring.ai from inception and continues to manage core operations across the organisation. Her responsibilities span project operations, financial planning, and evaluating future expansion opportunities.

 

Prior to iTuring.ai, she worked with Market Probe and WNS Research & Analytics, delivering high-impact decision support and actionable analytics for IBM with a record of zero errors.

 

Aishwarya holds a postgraduate degree in Data Science and Machine Learning from Manipal University.

Bryan McLachlan

Managing Director – Africa

Bryan has 30 years of experience driving innovation and growth across technology, banking, insurance, and retail.

 

Prior to iTuring.ai, he held executive leadership roles at Instant Life, AIG, Nedbank, FNB, and TransUnion. He focuses on enabling enterprises to adopt AI and machine learning within trusted, governed, and risk-managed frameworks.

 

Bryan holds a Master’s degree in Commerce from the University of Johannesburg.

Mohammed Nawas M P

Co-Founder, VP Product Development

Nawas brings 20 years of experience in designing and delivering cloud-native software and data systems. He has held senior technology roles at HCL, Radisys, Kyocera, and Mindtree, leading large development teams and complex product builds.

 

At iTuring.ai, he oversees product roadmap and customer delivery, applying cloud-first thinking, deep systems expertise, and a focus on building robust, scalable AI solutions that challenge industry norms.

 

He is a graduate of Rajiv Gandhi Institute of Technology.

Amit Kumar
Co-Founder, VP Product Engineering

Amit is a technology architect with over 18 years of experience designing data-intensive systems and enterprise analytics platforms. He has built highly scalable products across open architecture models and virtualised infrastructure, aligning deep technical detail with business requirements for AI and ML solutions.

 

Prior to iTuring.ai, he held senior technical roles at Radisys and Aricent. Amit leads platform architecture with a focus on governance, lineage, and traceability.

 

He holds a First Class with Distinction BTech in Computer Science from Cochin University.

Valsan Ponnachath

President, COO and Co-founder

Valsan brings over two decades of global leadership across sales, professional services, and product operations in technology and SaaS enterprises.

 

Prior to iTuring.ai, he held senior executive roles at Fiserv, Cisco, and Sun Microsystems, most recently serving as Senior Vice President at Fiserv overseeing global system integration and international professional services. Based in California, he leads iTuring.ai’s growth in the Americas.

 

Valsan holds an MBA from the University of Nebraska and a BE in Computer Science from Bangalore University.

Suman Singh

Founder & CEO

Before founding iTuring.ai in 2018, Suman led analytics at Zafin and Fiserv as CAO and General Manager Analytics, delivering enterprise-scale solutions still running in production.

 

His work includes fraud detection systems saving clients over $19M, patented Customer Relationship Score methodology, and price optimisation recognised by the INFORMS Edelman Award (2014). He has authored multiple research papers and pioneered the data-to-value approach.

 

Suman holds a Master’s in Statistics from CCS HAU and a Bachelor’s in Agricultural Engineering from BHU.