AI Collections Calling Under RBI 2025: Consent, Transparency, and Compliance
TL;DR A surgeon who is technically brilliant but untrained in pre-operative consent protocols creates a specific kind of legal exposure. The procedure might be flawless. The clinical outcome might be excellent. But if the patient was not properly informed before the incision, the entire intervention is legally compromised regardless of its quality. Skill does not […]
RBI Model Validation Requirements for AI Collections: A Practical NBFC Guide
A bridge designed by the same team that built it, inspected by the same firm that constructed it, and opened to traffic on the builder’s own assurance of quality is a structural liability. The work might be excellent. The materials might be sound. But without an independent party verifying both, there is no objective basis […]
RBI Digital Lending Directions 2025: What It Means for NBFC AI Collections
TL;DR Think of a highway where the lanes were repainted overnight. The road is the same. The vehicles are the same. But the rules for how to drive it were redrawn while most drivers were asleep. The NBFCs that notice the new markings and adjust their driving are building operational advantage. The ones still following […]
Beyond the Boardroom: How No-Code AI is Transforming Gen AI Governance from Policy to Practice
The promise of generative AI is everywhere, but for leaders in US financial services, the reality is far more complicated. While the C-suite is setting bold policies for responsible AI use, the technology teams are struggling to translate those abstract principles into a tangible reality. The gap between a well-intentioned governance document and a scalable, […]
How Open Data Accelerators Are Redefining the AI Journey?
All organisations are dealing with more data than ever before. Yet, getting that data to deliver meaningful results is often a slow and messy process, and sometimes frustrating. Teams switch between tools, pipelines break, model development takes six months to confirm what we already knew, and by the time the insights reach the hands of […]
Financial Inclusion Is Failing. The Problem Isn’t Access
For decades, the standard response to financial exclusion has been singular: “Improve Access.” We treated it as a logistical and infrastructure challenge. The strategy was clear: build branches, open accounts, and push entire populations previously unbanked into the formal system. The Illusion of Progress: Included in Form, Excluded in Function By our conventional metrics, the […]
NBFC Scale Based Regulation: How Collections Strategies Must Adapt Under RBI’s Tiered Framework in 2026
TL;DR Ask the CRO of an Upper Layer NBFC what keeps them up at night in 2026, and collections governance comes up quickly. The RBI’s Scale Based Regulation (SBR) framework has changed what “good collections governance” is legally required to look like for their tier. And the operational gap between where most NBFCs currently stand […]
iTuring.ai helped a leading NBFC in India increase collections by 116%
iTuring.ai helped a leading insurance aggregator in the Middle East increase lead conversion by 1.92x
iTuring.ai helped a leading education lender in Africa increase onboarding rates by 14%
