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July 6, 2026

NPA Recovery Rate Improvement at Indian NBFCs: Before and After AI Deployment Data

  • Collections & Recovery, Credit Risk Management, Regulatory Compliance
12 min read
July 6, 2026

Early Bucket Collections for US Community Banks: AI Strategy for the 1-30 DPD Window

  • AI Governance, Collections & Recovery, Regulatory Compliance
13 min read
July 6, 2026

AI Voice Agent FDCPA Compliance: Call Scripting, Disclosures, and Opt-Out Handling for US Banks

  • AI Governance, Collections & Recovery, Regulatory Compliance
16 min read
July 6, 2026

SHAP Adverse Action Notices for US Bank Collections AI: ECOA-Compliant Account-Level Explanations

  • AI Governance, Collections & Recovery, Regulatory Compliance
14 min read
July 6, 2026

Pre-Delinquency Early Warning for Indian NBFCs: 120-Day AI Prediction and Deployment Guide

  • Collections & Recovery, Credit Risk Management, Regulatory Compliance
13 min read
July 6, 2026

SHAP Explainability for RBI Examinations: Account-Level Reasoning in NBFC Collections AI

  • Collections & Recovery, Model Risk & Validation, Regulatory Compliance
13 min read
July 2, 2026

Collections Paradox in AI for Banks: Why Prevention Beats Recovery 6-8x

  • Collections & Recovery
8 min read
Cover image titled "Multilingual AI Collections Lift in South Africa: Zulu, Xhosa, and Afrikaans vs English-Only." The illustration compares AI-powered multilingual collections with English-only outreach, highlighting how language-specific customer engagement improves right-party contact rates, repayment outcomes, and collections efficiency for South African credit providers while reducing cost per recovery.
July 2, 2026

Multilingual AI Collections Lift in South Africa: Zulu, Xhosa, and Afrikaans vs English-Only

  • Collections & Recovery
12 min read
Cover image for the article "South Africa Collections Default Rate Trends 2025–2026: What Credit Providers Must Know." The graphic highlights rising default rate trends in South African consumer credit and their impact on collections strategy. It emphasizes 2025–2026 market conditions, delinquency patterns, and the need for data-driven collections, AI-driven prioritization, and regulatory compliance for South African credit providers.
July 2, 2026

South Africa Collections Default Rate Trends 2025-2026: What Credit Providers Must Know

  • Collections & Recovery
12 min read
Illustration showing AI-driven collections performance for US banks, highlighting how predictive propensity timing improves right-party contact rates from approximately 26% to over 47%, with visual indicators of optimized contact windows, higher borrower engagement, and increased recovery efficiency.
July 2, 2026

SR 11-7 Compliance Cost for US Banks: Building Governance vs Retrofitting After OCC Examination

  • Collections & Recovery
12 min read
Tarika Bhutani

Senior Director – Sales and Marketing Operations

Tarika is a market development leader driving global growth through strategic partnerships and go-to-market initiatives.

 

She focuses on expanding enterprise adoption of AI solutions across international markets, working closely with partners and clients to enable data-driven transformation.

 

Her work centres on scaling enterprise AI through partner-led growth and direct customer engagement, supporting organisations in implementing impactful, data-driven solutions worldwide.

Vipin Johnson

Vice President – Customer Acquisition

Description Goes Here

Rajnish Ranjan

Vice President, Head – Data Science

Rajnish brings over two decades of experience leading data-driven transformation across Fortune 500 organisations.

 

His career spans senior roles at HSBC, Zafin, Cisco, TCS, Nielsen, iQuanti, Symphony, Supervalu, and Harman, delivering measurable cost savings, operational efficiencies, and revenue growth.

 

With experience across banking, retail, telecom, pharma, CPG, and digital marketing, he leads cross-functional teams at iTuring.ai to deliver advanced analytics, machine learning, and AI solutions.

Aishwarya Hegde

VP Operations & Content Head

Aishwarya has been instrumental in building iTuring.ai from inception and continues to manage core operations across the organisation. Her responsibilities span project operations, financial planning, and evaluating future expansion opportunities.

 

Prior to iTuring.ai, she worked with Market Probe and WNS Research & Analytics, delivering high-impact decision support and actionable analytics for IBM with a record of zero errors.

 

Aishwarya holds a postgraduate degree in Data Science and Machine Learning from Manipal University.

Bryan McLachlan

Managing Director – Africa

Bryan has 30 years of experience driving innovation and growth across technology, banking, insurance, and retail.

 

Prior to iTuring.ai, he held executive leadership roles at Instant Life, AIG, Nedbank, FNB, and TransUnion. He focuses on enabling enterprises to adopt AI and machine learning within trusted, governed, and risk-managed frameworks.

 

Bryan holds a Master’s degree in Commerce from the University of Johannesburg.

Mohammed Nawas M P

Co-Founder, VP Product Development

Nawas brings 20 years of experience in designing and delivering cloud-native software and data systems. He has held senior technology roles at HCL, Radisys, Kyocera, and Mindtree, leading large development teams and complex product builds.

 

At iTuring.ai, he oversees product roadmap and customer delivery, applying cloud-first thinking, deep systems expertise, and a focus on building robust, scalable AI solutions that challenge industry norms.

 

He is a graduate of Rajiv Gandhi Institute of Technology.

Amit Kumar
Co-Founder, VP Product Engineering

Amit is a technology architect with over 18 years of experience designing data-intensive systems and enterprise analytics platforms. He has built highly scalable products across open architecture models and virtualised infrastructure, aligning deep technical detail with business requirements for AI and ML solutions.

 

Prior to iTuring.ai, he held senior technical roles at Radisys and Aricent. Amit leads platform architecture with a focus on governance, lineage, and traceability.

 

He holds a First Class with Distinction BTech in Computer Science from Cochin University.

Valsan Ponnachath

President, COO and Co-founder

Valsan brings over two decades of global leadership across sales, professional services, and product operations in technology and SaaS enterprises.

 

Prior to iTuring.ai, he held senior executive roles at Fiserv, Cisco, and Sun Microsystems, most recently serving as Senior Vice President at Fiserv overseeing global system integration and international professional services. Based in California, he leads iTuring.ai’s growth in the Americas.

 

Valsan holds an MBA from the University of Nebraska and a BE in Computer Science from Bangalore University.

Suman Singh

Founder & CEO

Before founding iTuring.ai in 2018, Suman led analytics at Zafin and Fiserv as CAO and General Manager Analytics, delivering enterprise-scale solutions still running in production.

 

His work includes fraud detection systems saving clients over $19M, patented Customer Relationship Score methodology, and price optimisation recognised by the INFORMS Edelman Award (2014). He has authored multiple research papers and pioneered the data-to-value approach.

 

Suman holds a Master’s in Statistics from CCS HAU and a Bachelor’s in Agricultural Engineering from BHU.