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RBI Recovery Agent Guidelines Compliance: How Indian Banks and NBFCs Automate Collections While Staying Compliant in 2026
April 20, 2026

RBI Recovery Agent Guidelines Compliance: How Indian Banks and NBFCs Automate Collections While Staying Compliant in 2026

  • Regulatory Compliance
19 min read
April 20, 2026

Contact Strategy Optimization for Collections: The Framework US Banks Use to Increase Right-Party Contact Rates by 28%

  • Collections & Recovery
17 min read
April 17, 2026

SARFAESI Workflow Automation: How Indian Banks Digitize Secured NPA Enforcement and Reduce Recovery Time by 35%

  • Collections & Recovery
19 min read
Transparent AI data pipeline illustrating model processing and decision flow in banking systems
April 10, 2026

Explainable AI in Banking: Meeting OCC Requirements for AI Model Transparency in Collections and Underwriting

  • AI Governance
16 min read
Gauge-style infographic showing a 48% improvement, indicating cost-per-recovery reduction achieved through AI-driven collections optimization.
April 9, 2026

Collections Automation in Banking: Reducing Cost-Per-Recovery by 48% While Staying FDCPA Compliant

  • Collections & Recovery
18 min read
AI-powered mobile banking interface showing digital payment authentication with real-time financial analytics overlay.
April 9, 2026

Predictive Analytics for Collections: How US Banks Use AI to Predict Payment Behavior 120 Days Before Delinquency

  • Collections & Recovery
18 min read
March 30, 2026

Model Governance for AI Collections: Building a Framework That Passes OCC and Federal Reserve Examination

  • AI Governance
18 min read
March 27, 2026

Credit Risk Models for South African Banks: Building TCF-Compliant Underwriting AI Under Basel III

  • Credit Risk Management
21 min read
March 27, 2026

AI Governance Monitoring for Collections: What South African Banks and Insurers Need Under FSCA

  • AI Governance
22 min read
March 26, 2026

Model Governance for AI Collections in South Africa: Meeting FSCA Validation Standards and Basel III Requirements

  • Model Risk & Validation
22 min read
Tarika Bhutani

Senior Director – Sales and Marketing Operations

Tarika is a market development leader driving global growth through strategic partnerships and go-to-market initiatives.

 

She focuses on expanding enterprise adoption of AI solutions across international markets, working closely with partners and clients to enable data-driven transformation.

 

Her work centres on scaling enterprise AI through partner-led growth and direct customer engagement, supporting organisations in implementing impactful, data-driven solutions worldwide.

Vipin Johnson

Vice President – Customer Acquisition

Description Goes Here

Rajnish Ranjan

Vice President, Head – Data Science

Rajnish brings over two decades of experience leading data-driven transformation across Fortune 500 organisations.

 

His career spans senior roles at HSBC, Zafin, Cisco, TCS, Nielsen, iQuanti, Symphony, Supervalu, and Harman, delivering measurable cost savings, operational efficiencies, and revenue growth.

 

With experience across banking, retail, telecom, pharma, CPG, and digital marketing, he leads cross-functional teams at iTuring.ai to deliver advanced analytics, machine learning, and AI solutions.

Aishwarya Hegde

VP Operations & Content Head

Aishwarya has been instrumental in building iTuring.ai from inception and continues to manage core operations across the organisation. Her responsibilities span project operations, financial planning, and evaluating future expansion opportunities.

 

Prior to iTuring.ai, she worked with Market Probe and WNS Research & Analytics, delivering high-impact decision support and actionable analytics for IBM with a record of zero errors.

 

Aishwarya holds a postgraduate degree in Data Science and Machine Learning from Manipal University.

Bryan McLachlan

Managing Director – Africa

Bryan has 30 years of experience driving innovation and growth across technology, banking, insurance, and retail.

 

Prior to iTuring.ai, he held executive leadership roles at Instant Life, AIG, Nedbank, FNB, and TransUnion. He focuses on enabling enterprises to adopt AI and machine learning within trusted, governed, and risk-managed frameworks.

 

Bryan holds a Master’s degree in Commerce from the University of Johannesburg.

Mohammed Nawas M P

Co-Founder, VP Product Development

Nawas brings 20 years of experience in designing and delivering cloud-native software and data systems. He has held senior technology roles at HCL, Radisys, Kyocera, and Mindtree, leading large development teams and complex product builds.

 

At iTuring.ai, he oversees product roadmap and customer delivery, applying cloud-first thinking, deep systems expertise, and a focus on building robust, scalable AI solutions that challenge industry norms.

 

He is a graduate of Rajiv Gandhi Institute of Technology.

Amit Kumar
Co-Founder, VP Product Engineering

Amit is a technology architect with over 18 years of experience designing data-intensive systems and enterprise analytics platforms. He has built highly scalable products across open architecture models and virtualised infrastructure, aligning deep technical detail with business requirements for AI and ML solutions.

 

Prior to iTuring.ai, he held senior technical roles at Radisys and Aricent. Amit leads platform architecture with a focus on governance, lineage, and traceability.

 

He holds a First Class with Distinction BTech in Computer Science from Cochin University.

Valsan Ponnachath

President, COO and Co-founder

Valsan brings over two decades of global leadership across sales, professional services, and product operations in technology and SaaS enterprises.

 

Prior to iTuring.ai, he held senior executive roles at Fiserv, Cisco, and Sun Microsystems, most recently serving as Senior Vice President at Fiserv overseeing global system integration and international professional services. Based in California, he leads iTuring.ai’s growth in the Americas.

 

Valsan holds an MBA from the University of Nebraska and a BE in Computer Science from Bangalore University.

Suman Singh

Founder & CEO

Before founding iTuring.ai in 2018, Suman led analytics at Zafin and Fiserv as CAO and General Manager Analytics, delivering enterprise-scale solutions still running in production.

 

His work includes fraud detection systems saving clients over $19M, patented Customer Relationship Score methodology, and price optimisation recognised by the INFORMS Edelman Award (2014). He has authored multiple research papers and pioneered the data-to-value approach.

 

Suman holds a Master’s in Statistics from CCS HAU and a Bachelor’s in Agricultural Engineering from BHU.