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Category: Collections & Recovery

Collections Optimization in Banking: Four Strategic Approaches Preventing 39-44% of Losses

Hand removing a blue wooden block labeled “Risk” from a stacked wooden tower, symbolizing risk management and structural stability in financial systems.

Key Takeaways Most banks wait until accounts hit 30, 60, or 90 days past due before taking action on collections. This reactive approach costs them dearly in both recovery rates and operational efficiency. There’s a better way. Banks using predictive AI to identify at-risk accounts 90-120 days before they default achieve 39-44% higher collection rates […]

Collections Paradox in AI for Banks: Why Prevention Beats Recovery 6-8x

Domino pieces falling toward a blue block barrier symbolizing risk prevention stopping financial loss or cascading failures.

Key Takeaways Your collections team recovered 44% more debt this quarter. Congratulations. You also proved your bank failed at prevention. For Chief Risk Officers this collection paradox reveals fundamental misalignment in how banks measure success. Every dollar spent on collections costs six to eight dollars more than preventing the delinquency in the first place. Yet […]

Tarika Bhutani

Senior Director – Sales and Marketing Operations

Tarika is a market development leader driving global growth through strategic partnerships and go-to-market initiatives.

 

She focuses on expanding enterprise adoption of AI solutions across international markets, working closely with partners and clients to enable data-driven transformation.

 

Her work centres on scaling enterprise AI through partner-led growth and direct customer engagement, supporting organisations in implementing impactful, data-driven solutions worldwide.

Vipin Johnson

Vice President – Customer Acquisition

Description Goes Here

Rajnish Ranjan

Vice President, Head – Data Science

Rajnish brings over two decades of experience leading data-driven transformation across Fortune 500 organisations.

 

His career spans senior roles at HSBC, Zafin, Cisco, TCS, Nielsen, iQuanti, Symphony, Supervalu, and Harman, delivering measurable cost savings, operational efficiencies, and revenue growth.

 

With experience across banking, retail, telecom, pharma, CPG, and digital marketing, he leads cross-functional teams at iTuring.ai to deliver advanced analytics, machine learning, and AI solutions.

Aishwarya Hegde

VP Operations & Content Head

Aishwarya has been instrumental in building iTuring.ai from inception and continues to manage core operations across the organisation. Her responsibilities span project operations, financial planning, and evaluating future expansion opportunities.

 

Prior to iTuring.ai, she worked with Market Probe and WNS Research & Analytics, delivering high-impact decision support and actionable analytics for IBM with a record of zero errors.

 

Aishwarya holds a postgraduate degree in Data Science and Machine Learning from Manipal University.

Bryan McLachlan

Managing Director – Africa

Bryan has 30 years of experience driving innovation and growth across technology, banking, insurance, and retail.

 

Prior to iTuring.ai, he held executive leadership roles at Instant Life, AIG, Nedbank, FNB, and TransUnion. He focuses on enabling enterprises to adopt AI and machine learning within trusted, governed, and risk-managed frameworks.

 

Bryan holds a Master’s degree in Commerce from the University of Johannesburg.

Mohammed Nawas M P

Co-Founder, VP Product Development

Nawas brings 20 years of experience in designing and delivering cloud-native software and data systems. He has held senior technology roles at HCL, Radisys, Kyocera, and Mindtree, leading large development teams and complex product builds.

 

At iTuring.ai, he oversees product roadmap and customer delivery, applying cloud-first thinking, deep systems expertise, and a focus on building robust, scalable AI solutions that challenge industry norms.

 

He is a graduate of Rajiv Gandhi Institute of Technology.

Amit Kumar
Co-Founder, VP Product Engineering

Amit is a technology architect with over 18 years of experience designing data-intensive systems and enterprise analytics platforms. He has built highly scalable products across open architecture models and virtualised infrastructure, aligning deep technical detail with business requirements for AI and ML solutions.

 

Prior to iTuring.ai, he held senior technical roles at Radisys and Aricent. Amit leads platform architecture with a focus on governance, lineage, and traceability.

 

He holds a First Class with Distinction BTech in Computer Science from Cochin University.

Valsan Ponnachath

President, COO and Co-founder

Valsan brings over two decades of global leadership across sales, professional services, and product operations in technology and SaaS enterprises.

 

Prior to iTuring.ai, he held senior executive roles at Fiserv, Cisco, and Sun Microsystems, most recently serving as Senior Vice President at Fiserv overseeing global system integration and international professional services. Based in California, he leads iTuring.ai’s growth in the Americas.

 

Valsan holds an MBA from the University of Nebraska and a BE in Computer Science from Bangalore University.

Suman Singh

Founder & CEO

Before founding iTuring.ai in 2018, Suman led analytics at Zafin and Fiserv as CAO and General Manager Analytics, delivering enterprise-scale solutions still running in production.

 

His work includes fraud detection systems saving clients over $19M, patented Customer Relationship Score methodology, and price optimisation recognised by the INFORMS Edelman Award (2014). He has authored multiple research papers and pioneered the data-to-value approach.

 

Suman holds a Master’s in Statistics from CCS HAU and a Bachelor’s in Agricultural Engineering from BHU.