The OEM Certification Requirement Inside RBI’s Device-Locking Rule

illustrating RBI’s device-locking rule for NBFCs, featuring an open certification case and documents representing OEM certification requirements.

TL;DR This piece cites RBI’s NBFC-specific 2026 amendment (paragraph 100S) from secondary-source reporting, not a primary RBI text we’ve been able to fetch directly. Treat the paragraph citation as high-confidence, not primary-confirmed. Most compliance teams reading RBI’s new device-locking rule stop at the parts that are easy to operationalize: the 30-day and 60-day thresholds, the […]

The 7-day rule: why your recovery agency list can’t sit static on your website

Transparent chess knight on a glass chessboard under blue lighting, symbolising strategy, oversight, and accountability in recovery agency management.

TL;DR Most NBFC compliance teams treat their recovery agency list as a static page, published once and forgotten. That assumption is now a liability. The 2026 amendment to RBI’s Responsible Business Conduct Directions turns this list into a live document with a hard deadline attached to every change. This piece covers exactly what the list […]

The RBI Fair Practices Code and what it actually requires from NBFC collections teams

A transparent umbrella sheltering a telephone and document in heavy rain, symbolising protection, responsible borrower communication, and compliance with recovery call requirements.

TL;DR Every NBFC collections conversation eventually runs into a version of the same question. Is this specific practice allowed. The answer almost always traces back to one document: the Fair Practices Code every customer-facing NBFC is required to adopt. Most compliance teams know the Code exists. Fewer treat it as the single source that everything […]

Why recovery calls are the next RBI compliance flashpoint for NBFCs

Cover image illustrating RBI compliance risks in NBFC recovery calls, highlighting call recording requirements, borrower communication practices, and regulatory expectations for compliant debt collection.

TL;DR Every NBFC collections desk is about to inherit a new recordkeeping obligation, and most compliance teams have not mapped what it actually touches yet. RBI’s Fourth Amendment Directions, 2026 (RBI/2026-27/223, for commercial banks) and the parallel Third Amendment Directions, 2026 (RBI/2026-27/230, for NBFCs) both landed on 6 August 2026, effective 1 January 2027. Buried […]

MLOps Consulting Services: What Actually Belongs in the Scope

MLOps consulting services, highlighting the scope of work involved in building, governing, deploying, and maintaining machine learning models in production.

TL;DR A CFO signing off on an MLOps consulting engagement usually sees a proposal built around getting models into production: a deployment pipeline, a monitoring dashboard, a handover deck. That is real work and it is worth paying for. It is also, on its own, half the job. The other half is proving the model […]

Data Pipeline Automation and the Reconciliation Problem It Creates

TL;DR A data team automates a pipeline to stop moving files by hand, scheduling batch jobs, and re-running failed transfers manually. All of that goes away, and it should. What often goes away with it, without anyone deciding to remove it, is the person who used to glance at yesterday’s total against today’s and notice […]

Data Pipeline Tools: What Banks Actually Run, and Where the Gaps Open Up

TL;DR A data team asked to name its pipeline tools usually lists three or four: something that pulls data from source systems, something that transforms it, something that schedules the whole thing, and something that stores the result. None of it was bought as one purchase. Each piece solved one problem well at the time […]

Model Drift: Catching Decay Before It Reaches the Regulator

Model drift monitoring in banking, showing how early detection of model decay can help identify risk before it becomes a regulatory concern.

TL;DR Nobody edited the code. Nobody touched the weights. Nothing broke in the way a system usually breaks. And the same model, running the same math on today’s applicants, is getting more of them wrong than it did at launch. That is drift, and it is the quietest way a working model stops working. This […]

Risk Modeling in Lending: Methods, Controls, and Where Models Fail

Conceptual illustration of a financial risk scenario showing a melting ice bridge with a falling coin, representing potential lending losses and credit risk.

TL;DR A model can post a strong AUC, pass its backtest, and clear every validation check a team runs on it, and still get the next year wrong. The math was never broken. What broke was the world the model assumed would hold. A Risk Model Can Pass Every Backtest and Still Be Wrong Risk […]

Model Validation: What Independent Review Has to Cover

Four-step human-in-the-loop model control process: anomaly detection, independent authority review, model pause or deactivation, and immutable audit logging.

TL;DR A risk team builds a new collections scorecard, tests it against last quarter’s data, and ships it. The development team calls that testing “validated.” It is not. A model checking its own homework is not validation, it is confidence, and confidence is not what a regulator asks to see. Independent review is what actually […]

Tarika Bhutani

Senior Director – Sales and Marketing Operations

Tarika is a market development leader driving global growth through strategic partnerships and go-to-market initiatives.

 

She focuses on expanding enterprise adoption of AI solutions across international markets, working closely with partners and clients to enable data-driven transformation.

 

Her work centres on scaling enterprise AI through partner-led growth and direct customer engagement, supporting organisations in implementing impactful, data-driven solutions worldwide.

Vipin Johnson

Vice President – Customer Acquisition

Description Goes Here

Rajnish Ranjan

Vice President, Head – Data Science

Rajnish brings over two decades of experience leading data-driven transformation across Fortune 500 organisations.

 

His career spans senior roles at HSBC, Zafin, Cisco, TCS, Nielsen, iQuanti, Symphony, Supervalu, and Harman, delivering measurable cost savings, operational efficiencies, and revenue growth.

 

With experience across banking, retail, telecom, pharma, CPG, and digital marketing, he leads cross-functional teams at iTuring.ai to deliver advanced analytics, machine learning, and AI solutions.

Aishwarya Hegde

VP Operations & Content Head

Aishwarya has been instrumental in building iTuring.ai from inception and continues to manage core operations across the organisation. Her responsibilities span project operations, financial planning, and evaluating future expansion opportunities.

 

Prior to iTuring.ai, she worked with Market Probe and WNS Research & Analytics, delivering high-impact decision support and actionable analytics for IBM with a record of zero errors.

 

Aishwarya holds a postgraduate degree in Data Science and Machine Learning from Manipal University.

Bryan McLachlan

Managing Director – Africa

Bryan has 30 years of experience driving innovation and growth across technology, banking, insurance, and retail.

 

Prior to iTuring.ai, he held executive leadership roles at Instant Life, AIG, Nedbank, FNB, and TransUnion. He focuses on enabling enterprises to adopt AI and machine learning within trusted, governed, and risk-managed frameworks.

 

Bryan holds a Master’s degree in Commerce from the University of Johannesburg.

Mohammed Nawas M P

Co-Founder, VP Product Development

Nawas brings 20 years of experience in designing and delivering cloud-native software and data systems. He has held senior technology roles at HCL, Radisys, Kyocera, and Mindtree, leading large development teams and complex product builds.

 

At iTuring.ai, he oversees product roadmap and customer delivery, applying cloud-first thinking, deep systems expertise, and a focus on building robust, scalable AI solutions that challenge industry norms.

 

He is a graduate of Rajiv Gandhi Institute of Technology.

Amit Kumar

Amit is a technology architect with over 18 years of experience designing data-intensive systems and enterprise analytics platforms. He has built highly scalable products across open architecture models and virtualised infrastructure, aligning deep technical detail with business requirements for AI and ML solutions.

 

Prior to iTuring.ai, he held senior technical roles at Radisys and Aricent. Amit leads platform architecture with a focus on governance, lineage, and traceability.

 

He holds a First Class with Distinction BTech in Computer Science from Cochin University.

Valsan Ponnachath

President, COO and Co-founder

Valsan brings over two decades of global leadership across sales, professional services, and product operations in technology and SaaS enterprises.

 

Prior to iTuring.ai, he held senior executive roles at Fiserv, Cisco, and Sun Microsystems, most recently serving as Senior Vice President at Fiserv overseeing global system integration and international professional services. Based in California, he leads iTuring.ai’s growth in the Americas.

 

Valsan holds an MBA from the University of Nebraska and a BE in Computer Science from Bangalore University.

Suman Singh

Founder & CEO

Before founding iTuring.ai in 2018, Suman led analytics at Zafin and Fiserv as CAO and General Manager Analytics, delivering enterprise-scale solutions still running in production.

 

His work includes fraud detection systems saving clients over $19M, patented Customer Relationship Score methodology, and price optimisation recognised by the INFORMS Edelman Award (2014). He has authored multiple research papers and pioneered the data-to-value approach.

 

Suman holds a Master’s in Statistics from CCS HAU and a Bachelor’s in Agricultural Engineering from BHU.